Journalistic editorial departments face an increasing amount of feedback from the audience, e.g., in forums, comment sections and social media. The amount of comments and other feedback from the audience poses an enormous challenge for editorial departments. A large part of this effort concentrates on the downside of this development: filtering spam, hate speech or content that could be propaganda. The SCAN Project, in collaboration with Prof. Dr. Walid Maalej and his team of the Department of Informatics of Universität Hamburg, focuses on a constructive approach and wants to support journalists to extract the “journalistic sense” out of user comments for their own work but also for the audience itself. Thus, they should be able to find helpful comments or identify different opinions on a topic much faster. Dr. Wiebke Loosen and Lisa Merten present the interdisciplinary cooperation in the 15th episode of the BredowCast.
RP1 - Transformation of Public Communication
Google Computational Journalism Research Programme